start with the brief
Explain the next tap
Let’s Pay App needed onboarding language for the person making a payment. I wrote around the concern of getting the next action wrong. Calm instructions and a clear account of what happens next gave the flow its tone.
The person on the other side
People starting to use a payment app, especially those who want reassurance about what happens next.
where the words had to work
What the words had to get right
Money raises the stakes of a small instruction. The writing needed to explain the next action clearly enough that reassurance came from understanding what would happen.
the thinking behind the sentences
The decisions inside the draft
I centred the onboarding on the user’s immediate questions. The copy needed to be useful at the moment of action, rather than tell the whole company story.
Calm, direct instructions kept the flow readable. Friendly language supported that clarity, especially where a user might hesitate.
what I worked on
What I contributed
- Payment app onboarding flows
- Plain-language onboarding instructions
Project tags
My contribution is the writing listed here. Brand photography and design provide context.
a clear record
Read more of my range.
This story covers my contribution to Let's Pay App. For the sentences themselves, explore my source-linked writing library: websites, editorial, emails, scripts, and technical documents.
